What is the Character limit on the custom engraving?
The custom engraving on the top of the Hero Vault has a limit of 200 characters. The Wyrmwood logo will be engraved on the bottom of the Hero Vault.
Last updated: September 03, 2019 13:47
What woods can I have the Mistress of Maps and Maker of Monsters Tiers engraved on?
You can choose one of the four woods Cherry, Mahogany, Purpleheart, and Figured Myrtle.
We would love to open it up to all the woods, but certain woods don’t engrave very well and this is a very detailed engraving. So we chose the 4 woods we thought would work best. :)
Last updated: September 03, 2019 13:47
How do I pledge for a Mistress of Maps and/or Maker of Monsters Vault?
There is no special tier for Maker of Monsters or Mistress of Maps. If you look on the main campaign page, you will see the second graphic is a pledge calculator. Click on that, then use it to determine how much you would like to pledge (including the Maker of Monsters and Mistress of Maps items). Then adjust your pledge to that amount.
A few weeks after the campaign ends, you will receive a survey from Backerkit asking what items your money was pledged towards. You will select the Maker of Monsters or Mistress of Maps Vaults there, as well as any other Vaults that you would like.
Last updated: September 05, 2019 08:54
What are the prices of the Gemstone Dice?
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Blue Sandstone: $80
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Rose Quartz: $80
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Mahogany Obsidian: $80
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Opalite: $90
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Malachite: $95
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Bloodstone: $95
Last updated: September 10, 2019 09:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.